FAQ

Brand Central Accounts

Having trouble creating a Brand Central Account? For Richardson Pioneer employees, please contact Priscilla Hanley [email protected] in Regina office . All other Richardson employees, please contact Kelcey Vossen [email protected] at Head Office.

Employees will need to have their manager send approval by emailing the employees start date and position and for eligible staff their yearly allowance. Please note: Once new staff have completed their probationary period, their manager must email for additional funds to be added (if required for position) or for winter clothing needs.

Should you have questions regarding the online store, please see list below and contact the appropriate person.

Corporate Budget Allocation for Workwear and Promo for Ag Business Centres

* Contact Priscilla Hanley via email at [email protected]

Corporate Budget Allocation for Promotional Merchandise for all other Richardson divisions (Oilseed, Terminals, Milling, etc)

* Contact authorized purchaser for your location or department and have them email Kelcey Vossen [email protected] with approved request.

Returns and Delivery Policies

* Shippam & Associates Inc. Customer Service 1-800-733-7788

Special Item Request

* If you cannot find something on Brand Central that is appropriate for your event or if there is insufficient quantities, please send email request to either:

Priscilla Hanley : [email protected] (for Richardson Pioneer)
or Kelcey Vossen [email protected] (for all other Richardson divisions).